Delivery & Returns

At Black Roses PON, every order is prepared with care. Below you will find information regarding delivery and returns.

Delivery

With Colissimo

Each Black Roses PON creation is handmade with care and precision.
A production time is therefore necessary before shipping.

Orders are prepared within approximately 5 to 10 days.

This timeframe may vary depending on:

Once the order has been shipped, delivery times vary depending on the destination:

These times are indicative and may vary depending on:

In accordance with the General Terms and Conditions of Sale:

As Press-on nails are hygiene and/or personalized products, returns are not accepted, except in the following cases:

defective product

preparation error attributable to Black Roses PON

Any claim must be sent by email within 48 hours of receipt of the order.

Please include:

your order number

clear photos of the product concerned

After analysis, an appropriate solution will be proposed (replacement or refund).

For any questions regarding delivery or an order, you can contact us at the following address:

contact@blackrosespon.com

Last updated: 03/04/2026